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Knowledge Base

Frequently Asked Questions

Answers to common questions about Fan Strategy.

01

Is Fan Strategy licensed and regulated?

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Yes. Fan Strategy is licensed by the UK Gambling Commission (UKGC) and also holds a registration with the Malta Gaming Authority (MGA). All betting activities are required to follow strict anti‑money‑laundering and player‑protection rules, and the company’s licence status can be checked directly on the UKGC’s public register.

02

What payment methods can I use to fund my Fan Strategy account?

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Fan Strategy accepts Visa and Mastercard credit and debit cards, e‑wallets such as PayPal, Skrill, Neteller, and Paysafecard prepaid vouchers. Cryptocurrency deposits (Bitcoin, Ethereum, USDT) are also supported with no minimum amount. Withdrawals to e‑wallets are usually processed within 24 hours; card withdrawals take 3‑5 business days.

03

Are there any wagering requirements on Fan Strategy’s welcome bonus?

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Yes. The welcome bonus carries a 30× playthrough requirement that applies only to the bonus amount, not the deposit. The wagering must be cleared within 30 days of claiming the bonus, and only bets at odds of 1.50 or higher count toward the requirement. Once the condition is satisfied, any resulting winnings can be withdrawn.

04

What responsible gambling tools does Fan Strategy provide?

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Fan Strategy offers deposit limits, loss limits, session‑time reminders, reality checks, self‑exclusion, and permanent account closure. All these options are found in the ‘My Account’ section under ‘Responsible Gaming’, and the site also provides direct links to GamCare and BeGambleAware for additional support.

05

How do I verify my account to comply with KYC on Fan Strategy?

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To verify your account, log in and upload a clear copy of a government‑issued ID (passport or driver’s licence) and a recent proof of address such as a utility bill or bank statement. The compliance team typically reviews the documents within 24 hours; once approved, you’ll receive an email confirmation and full account functionality will be unlocked.

06

What does the 'handicap' market mean in Fan Strategy’s World Cup predictions?

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A handicap market assigns a virtual advantage or disadvantage to a team to level the playing field, so a favourite must overcome a larger margin for a handicap bet to win. For example, a -1.5 handicap on Brazil means they must win by at least two goals for the bet to pay out. Fan Strategy’s predictions include the handicap line and explain the likely outcome based on team form and match conditions.